The deepest revelations probably won’t be delivered by the loudest talkers in the room today. A quiet type who’s hanging back and noticing everything is much likelier to have the goods. Make a point of encouraging people who are on the shy side to open up. What will make them feel heard and respected? If you’re soliciting input on an endeavor, give them time to get back to you. It’s not fair to expect them to share insights on demand. Your patience will pay off.